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TERMS & CONDITIONS

CUSTUMER CARE

Sharing of Personal Information

We do not sell any personal information to third parties and we never will.

 

Securing Your Personal Information

H&B has implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We also conduct periodic reviews and assessments of the effectiveness of our security controls.

 

Notwithstanding the above, no data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we use appropriate technical and organizational measures to protect the information we hold for you, we cannot guarantee the security of any information you transmit over the internet with the existing security technology. 

 

However, we handle personal data breaches as required by applicable data protection law which includes, where required, notifying the breach to the relevant data protection supervisory authority and data subjects. If you have any further questions about the security of our H&B Service, Please contact us.

PRIVACY & SAFETY

H&B Tech Group Limited (“H&B”, “we”, or “us”) believes that protecting the security and privacy of your personal information is important. This Privacy Policy (“Policy”) has been designed to inform you how H&B collects, stores, uses and shares your personal information within its application scope. Please review this Policy before using any H&B services available on website of www.h-btech.com.

 

This Policy is applicable to all H&B websites that link to it (collectively, the “Site”). For certain features or services of our Site, additional privacy notice or addendum for such features or services may apply. H&B Site may contain links to third party websites. Your personal information might be collected by third parties when you are using their services, therefore, H&B encourages you to learn about the privacy practices of those third parties carefully.

 

If the personal information you submitted to us contains other individuals’ information, you warrant that you have obtained the approval of such individuals.

 

The Policy may be modified from time to time and will be posted on this page. By accessing the Site, you acknowledge that you have agreed to our process of your personal information in accordance with the Policy.

Payment Methods

Cookie Policy

How We Use Cookies
We use cookies for a variety of reasons detailed below to personalize your experience on our site, to make your future activities and experience on our site more efficient, to understand how people use our site, and to help us improve the structure and content of our site. 

Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

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Disabling Cookies
On your first visit to this site, you will have seen a banner to inform you about the purposes for which cookies are being used. You can change your cookie preferences and withdraw your consent to certain cookies at any time by managing your preferences through the cookie banner on the homepage of our site, where you have the option of accepting the use of non-essential cookies on your device. Alternatively, most web browsers allow control of most cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • FPS / Online banking

TERMS FOR ONLINE PURCHASE

  • In these terms and conditions and the Special Conditions (as defined below) (collectively referred to as the “Terms and Conditions”), "H&B" or “we” or “us” means H&B. Please read these terms and conditions carefully before using the website (as the case may be) (collectively “our e-store”). By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.

  • We shall make every effort to ensure that prices, details and sizes of products at our e-store are up-to-date. Prices are subject to change without prior notice and all orders are subject to our acceptance at our sole discretion and stock availability.

  • We shall make every effort to ensure product(s) displayed at our e-store are in stock. If from time to time any products become out of stock, we reserve the right to offer alternative product(s) of similar value and style.

  • All orders are subject to confirmation of final availability and we reserve the right to reject the order in the event that any of the products or services requested are unavailable.

  • Under normal circumstances, we would not accept any request for exchange of products or cancellation of orders.

  • You are requested to examine the goods immediately for any deficiencies and/or damages of their appearance and whether all accessories are included upon delivery or collection (as the case may be). If it is the case, please contact our Customer Service Department our store staff.

  • If we have agreed you are entitled to an exchange but the products to be exchanged are sold out, we will refund your payment.

  • Original sales receipt or relevant electronic receipt should be produced to us before product exchange is accepted.

  • We have the right to refuse to exchange a product on the ground of damage to its appearance or missing accessories once the delivery has been signed for. If any applicable gifts with purchase are damaged, we will replace them as soon as possible.

  • The product to be returned should not be damaged, scratched, defaced or contain any trace of water damage.

  • No exchange would be made for product which has been registered on-line for warranty service or has undergone any repair.

  • Please collect your purchased item(s) at our location within 7 days from the designated date of collection.

  • When you pick up the product in our location, you can pick up your order in person, or authorize a representative to pick up for you. When picking up your order, please present the unique email order confirmation to our staff. If we are not satisfied that the person requesting to collect your order(s) is yourself or your authorized representative, we will refuse the collection of the order(s) in order to safeguard your interest.

  • Once the order is confirmed, you are not allow to change the color or model of the selected product or to change to any other product except as agreed by us.

  • If your selected store is closed due to weather or any other uncontrollable factors, you may pick up the product in the same store on the next day when the store is opened.

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